Shipping FAQ

Where are your products coming from?
Our products are coming from trusted suppliers from China and Hong Kong.

How much is your shipping cost?
We offer FREE SHIPPING to all items. Compared to other shipping carriers, you will pay between 50-130 USD. 

What shipping method do you use?
We only use ePacket Shipping or China EMS if necessary.

What is ePacket Shipping?
E-Packet shipping is a delivery method based on a formal agreement between the United States Postal Service and the Hong Kong Post that allows packages from China and Hong Kong to to be sent with USPS First Class Mail + Delivery Confirmation with expedited shipping times.

How long does it take for my shipping to arrive?
A package can take 10-20 days to arrive from date of shipment to US. Other countries may see a similar or slightly longer average shipping times. Around half the time is spent reaching the destination, while the other half is spent being routed to the proper facilities before making it to the customer in the destination country.

Can I track my package?
Yes you can track your package. While your item is still in China, use our Website, 17track.net or ePacket China Post. When your package is in the USA, use USPS. Tracking number will be available after 2-5 days of processing your item, this will be added to the duration of shipping time. 

Which countries will you offer free shipping?
United States, Canada, Australia, UK & Ireland, New Zealand, Belgium, Brazil, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Hong Kong, Hungary, Israel, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, Portugal, Singapore, Sweden and Switzerland.